What We Collect and Why We Collect It
When you create an account with us, we collect the name, email address and mobile number you provide. If you verify your identity — which we may require before processing a withdrawal — we also hold the document you submit for that purpose. Payment activity is
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logged against your account wallet: each bKash, Nagad or Rocket transaction records the amount, timestamp and reference number so your balance history stays accurate. We do not store your full mobile-banking PIN or password — those stay inside your own wallet app. When you browse the
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lobby, our servers collect standard technical data: your IP address, device type, browser version and session duration. We use this to keep the site stable and to understand which areas of the lobby you open most. We share data with payment processors only to the extent
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needed to complete a transaction, and with identity-verification services only when a withdrawal check requires it. We do not sell your personal data to third-party marketing companies. Any sharing outside these two operational contexts requires your explicit consent. This policy applies where local law and your
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eligible region permit use of our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.